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MP3 DOWNLOAD HELP

Our mp3 downloads come are compressed into zip files in order to allow you to download multi-part messages with one click. Once you click on the red "Download Product" on your order confirmation, a window will pop up to ask if you would like to open or save the file. Click save, and then save the file to a location you will be able to find on your computer. Once the download is complete, right click on the zipped folder and choose "extract contents." This will open the folder and allow you to listen to your new mp3 file(s).

If your download is interrupted, you have 3 days to attempt to download the mp3 again. Just open your email and click on the link listed in your order confirmation. It will take you to the download page and allow you to try again.

Thank you for your order, and please feel free to call our office if you are still experiencing difficulties with your mp3 file.